Privacy policy

Last updated: [PLACEHOLDER: date]

This policy explains what personal information we collect through roibex.com, why we collect it, who can access it and what your rights are.

Who we are

This website is operated by [PLACEHOLDER: legal business name], [PLACEHOLDER: business address].

Person in charge of protecting personal information

For any question or request about your personal information, contact:
[PLACEHOLDER: name or title of the person in charge]
info@roibex.com

What we collect

• Quote requests (Industrial Automation page): your name, company, email address, phone number (optional), the type and description of your project, equipment information (optional) and any files you attach.
• Language preference: when you click EN or FR, a small cookie (nf_lang) remembers your choice.
• Technical information: like any website, our hosting provider automatically processes your IP address and browser information to deliver the pages and protect the site against abuse.

We do not use advertising or analytics cookies.

Why we use it

• To answer your quote request, prepare a quote and communicate with you about your project.
• To show the website in the language you chose.
• To keep the website secure and working.

We do not sell or rent your personal information.

Who can access it and where it is stored

• Netlify, Inc. hosts this website and stores quote requests sent through the form. Its servers may be located outside Quebec and Canada, including in the United States.
• Google Fonts provides the fonts used on this website. When a page loads, your browser connects to Google, which receives your IP address.
• Within our business, only [PLACEHOLDER: who has access, e.g. the owner] can access quote requests.

How long we keep it

[PLACEHOLDER: how long you keep quote requests, e.g. "Quote requests that do not lead to a project are deleted after 12 months."]

Your rights

You can ask to access the personal information we hold about you, to correct it, or to have it deleted, and you can withdraw your consent at any time. Contact the person in charge listed above. If you are not satisfied with our answer, you can file a complaint with the Commission d’accès à l’information du Québec.

Changes to this policy

We will update this page when our practices change, for example when our online shop opens. The date at the top shows the latest version.